Privacy Policy
Terms and Conditions for Immigration Consultancy Services (Schengen Work Permits) Excellence Zone Human Resources
1. Introduction
These Terms and Conditions govern the provision of immigration consultancy services related to Schengen work permits by Excellence Zone Human Resources (“Company”). By using our services, clients agree to comply with and be bound by these terms.
2. Services Offered
Excellence Zone Human Resources specializes in providing immigration consultancy services for individuals and organizations seeking Schengen work permits. Our services include but are not limited to:
Guidance on visa application processes
Assessment of eligibility for Schengen work permits
Documentation support and review
Liaison with relevant authorities
Consultation on legal requirements for Schengen work permits
3. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information required for their Schengen work permit application. Failure to provide necessary documentation or information may result in delays or rejections for which the Company holds no liability.
4. Service Fees and Payments
The fees for immigration consultancy services are based on the scope of work and complexity of the client’s case. A detailed fee structure will be provided upon consultation. All payments are due as specified in the service agreement, and failure to make payments on time may result in the suspension of services.
Payments are non-refundable unless otherwise agreed.
Additional government or third-party fees (e.g., visa application fees) are the client’s responsibility.
5. Limitation of Liability
Excellence Zone Human Resources strives to provide accurate and up-to-date information based on the latest immigration laws and regulations. However, the Company does not guarantee the success of any visa application, as the final decision rests with the respective immigration authorities. The Company shall not be held responsible for any loss, damage, or delay caused by the client’s failure to comply with immigration requirements or third-party actions beyond the Company’s control.
6. Confidentiality
All personal information and documentation provided by clients are treated as confidential and are used solely for the purposes of the immigration consultancy services. The Company follows strict data protection policies to ensure that client information is safeguarded.
7. Termination of Services
Excellence Zone Human Resources reserves the right to terminate its services at any time if the client fails to comply with these terms or provides false or misleading information. Clients may also terminate services by providing written notice. Any outstanding fees must be settled before termination.
8. Legal Compliance
Clients are responsible for ensuring that their actions are in full compliance with the immigration laws and regulations of the Schengen countries they wish to work in. The Company provides consultancy services only and does not represent clients before immigration authorities.
9. Changes to Terms and Conditions
Excellence Zone Human Resources reserves the right to modify these Terms and Conditions at any time. Clients will be informed of any changes, and continued use of our services will signify acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the country in which Excellence Zone Human Resources operates. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Terms and Conditions for Business Setup
1-Browsing the Website:
Unless you decide to provide us with your personal information, you will browse the website as an anonymous user. Users who are solely reading content, viewing images, or downloading data do not have their personal information collected. However, data related to website administration and statistical usage may be gathered. This information may also be utilized to adhere to court orders or prevent unlawful activities.
This is an overview of the type of data that is automatically collected and stored when you visit the website.
1. The website you accessed our site from, along with its domain name and IP address.
2. The browser and operating system you were using.
3. The specific date and time when you visited our website.
4. The pages on our website that you viewed.
5. In case you arrived at our website through another site, the domain name and IP address of that site.
6. If you found our website through a search engine, the search engine’s name and the search term you used.
2-Account Online Registration to Benefit from E-Services
If you want to register for an account and use related services like e-services and e-forms, you will need to provide personal information such as your name, email, and address. This information will be used to create your account and ensure you can access the available e-services. If registered users choose to receive notifications and updates, they may receive emails about Establishment Card, Visas, and payment cheques. Excellence zone cannot guarantee that its website is error-free or always connected. Occasionally, the website may be suspended for maintenance or security improvements, so registered users should back up their data as a precaution.
3-Sending Emails or Enquiry Forms
If you choose to send inquiries or comments using the e-form and provide your name and email address, we will only utilize this information to respond to your inquiry or comment, unless stated otherwise.
1. Your name, email address, and P.O. number will not be shared with any third party.
2. A profile will not be created using the information you provide us.
3. Your name, email, and P.O. number will not be shared with any third party.
4-Management of Cookies
Upon visiting the Excellence Zone website, a cookie might be placed on your computer to remember your login information and make it convenient for you to access our website. This cookie may store your username and can remain active for a maximum of one year. Upon revisiting the Excellence Zone website, the cookie will automatically identify your username. We strongly advise individuals using public computers to log out of their accounts to prevent any misuse of their data by others. In the event of any disagreements related to the utilization of this website, only the laws of the UAE will be applied. The UAE Courts hold exclusive authority to resolve such disputes.
5-Notification for Changes
In the event that we opt to modify our privacy policy, we will ensure that such alterations are disclosed on our primary webpage, thereby informing our users about any revisions to the data we collect and how it is utilized, if applicable.
6-Governing Law & Jurisdiction.
Your use of the website are governed in accordance with the laws of Dubai, United Arab Emirates.
Our postal address is:
Park Place Tower, 16 th Floor Office No 11, Near World Trade Center Metro Exit 2, Sheikh Zayed Road, Dubai
We can be reached via e-mail at [email protected]
You can also reach us by telephone at +971 43524279
7-Collection and use of consumer information
Our Web server automatically recognizes the domain name of each visitor to our Web page, but not their e-mail address (if possible). We gather information on the pages that consumers access or visit, as well as any information provided voluntarily by the consumer, such as survey responses or site registrations. This information is used to enhance the content and layout of our Web page for each individual visitor. In terms of cookies, we utilize them to record session information, such as items added to a shopping cart, and to personalize web page content based on the visitor’s browser type or other information they provide.
8-Customer email lists: collection, usage and preference options
By providing your email address to Excellence zone, whether it be through completing an inquiry on our website, booking a service through our sales office, requesting a quote or other information, or during an Excellence zone hosted event, etc., we will use that email address for Excellence zone marketing solicitations and electronic newsletter deployments. You have the option to unsubscribe from these electronic communications at any time by following the instructions in our emails. Additionally, all Excellence zone clients receive updates and other useful information related to business setup in UAE. If you are an Excellence zone client and wish to stop receiving these emails, you can contact us via email at [email protected] or call us at 971 2345 688.
9-Online behavioral advertising
Excellence zone Business Services E utilizes third-party vendors to showcase relevant advertisements on various websites across the internet. Frequently, these vendors employ cookies to deliver ads tailored to your engagement with Excellence zone Business Services’ web properties. To opt out of Online Behavioral Advertising targeting, users can send an email to [email protected], choosing to opt out of some, many, or all forms of targeting.
10-Customer mailing lists/postal addresses
In the event that you provide us with your postal address online, you might receive occasional mailings from us containing details about new products and services or upcoming events. If you prefer not to receive such mailings, kindly inform us by calling the number mentioned above, sending an email to the provided address, or writing to us at the given address. Please ensure that you provide us with your complete name and address.
11-Customer telephone numbers
If individuals provide us with their telephone or fax numbers online, they may be contacted via telephone by us for updates on their online orders, new products and services, or upcoming events. If you do not want to receive these phone calls, please inform us through email, phone call, or written correspondence using the provided contact details. Kindly provide us with your accurate phone number so that we can remove your name from our calling list. Rest assured, we do not disclose phone numbers to any external parties.
Regarding Ad Servers: We do not collaborate or maintain any special relationships with ad server companies. If requested, we provide site visitors with their contact information, such as name, address, and phone number, that we have on record. Visitors can access this information by emailing us at the provided address, writing to us at the provided address, or accessing their profile. If visitors notice any inaccuracies in their contact information, they can request corrections by emailing us at the provided address, calling us at the provided telephone number, writing to us at the provided address, or updating their online profile.
12-Security
We value the security of your Personal Information, but it is important to note that no method of transmitting or storing data electronically is completely secure. Although we make efforts to employ reliable measures to safeguard your Personal Information, we cannot assure its complete security.
13-Credit card transactions
Excellence zone business ensures the safety and verification of your credit card information through a Secure transaction system. To protect your details, online payments for events are conducted using a robust 228 bit encryption.
14-Links To Other Sites
If you click on a third party link on our Site, you will be redirected to their site. It is important for you to review the Privacy Policy of each site you visit. Please note that Excellence zone does not have control over the content, privacy policies, or practices of any third party sites or services and cannot be held responsible for them.
15-Changes To This Privacy Policy
From time to time, Excellence zone may make updates to this Privacy Policy. Any changes will be communicated by posting the new Privacy Policy on the Site. It is recommended that you periodically review this Privacy Policy for any modifications.
16-Customer email lists: collection, usage and preference options
When you provide Excellence zone with your email address, whether it be through our website, sales office, or during an Excellence zone hosted event, we will use that email address for marketing purposes and to send electronic newsletters. Additionally, we may share your information with our Business Associates Partners so they can offer you discounted products and services for your benefit.
